ownbank Logo
Download APP
Scan download
OwnBank App
ownbank app
Own Bank Terms of UsePrivacy Policy
Own Bank Terms of Use

OWNBANK TERMS OF USE AND TERMS AND CONDITIONS

1. Acceptance of Terms

Please read these Terms of Use carefully before accessing or using the OwnBank mobile application ("Own Bank Online"). By using OwnBank Online, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree to these Terms, you must refrain from using the Mobile App.

2. Amendments to the Terms of Use

OwnBank reserves the right to modify these Terms of Use, in whole or in part, at its discretion. Any changes will be communicated to you through appropriate channels before the effective date of the revised Terms. Your continued use of the App after such changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the App immediately.

3. DEFINITION OF TERMS

This Agreement governs your use of the Online Banking Services provided by OwnBank – The Rural Bank of Cavite City, Inc. ("OWNBank" or the "Bank"), with its principal office located at 505 P. Burgos Ave, Caridad, Cavite City, 4100 Cavite, Philippines. The following definitions apply to these Terms and Conditions:

3.1 "OwnBank Online" – Refers to OwnBank’s mobile application, also referred to as the "Facility."

3.2 "Online Banking Services" – Refers to the various financial transactions that customers may perform through OwnBank Online, including but not limited to account opening, balance inquiries, and fund transfers.

3.3 "Account" – Refers to a savings account and/or time deposit maintained with OwnBank in the depositor’s name, whether held individually or jointly with another person.

3.4 "Time Deposit" – Refers to a fixed-term investment account where funds are deposited for a specified period at a predetermined interest rate.

3.5 "We," "Us," "Our," and "Bank" – Refer to OwnBank of the Philippines.

3.6 "You" and "Your" – Refer to the account owner.

3.7 "Mobile Phone" – Refers to the client’s cellular device equipped with a subscriber identity module (SIM) card, including the mobile number assigned to the SIM card.

3.8 "One-Time Password" or "OTP" – Refers to a six-digit security code sent to the user’s registered mobile number or generated through the OwnBank Online app, which is required for two-factor authentication.

4. Access to OwnBank Online Banking

4.1 Accessing Your Account

You may access your accounts by signing in to the OwnBank Online app.

4.2 Enrollment

Enrollment into OwnBank Online shall be completed exclusively through the app.

4.3 Registration and Information Requirements

Upon registration, you must provide accurate and complete information, including but not limited to:

● Mobile Number

● Nationality

● Birth Date

● Email Address

● Full Name (First Name, Middle Name, Last name)

● Gender

● Place of Birth

● Address (House no./Unit/Building)

● Marital Status

● Mother’s Maiden Name

● Educational Attainment

● Employment Status

● Source of Funds

● Monthly Income

● Industry

● Employer/ Business Name

● Monthly expected volume of Transaction

By registering for OwnBank Mobile Banking Services, you warrant that all information provided is true, complete, and up to date. You acknowledge that your registered email address and mobile number in the Bank's records are valid and active, as these will be used for account-related notifications, password resets, and other online correspondences.

The Bank, at its sole discretion, reserves the right to validate the information provided via the mobile app or customer service. Once validated, you will receive confirmation from the Bank through SMS and/or email.

Additionally, the Bank may collect and retain the following information to enhance security and improve user experience:

● Device Name, Model, and Details

● Operating System Version

● Mobile Service Provider

● Country Code

● Browser Information

● Internet Protocol (IP) Address

● Global Positioning System (GPS) Location

● Other relevant security data

4.4 Authentication and Transaction Authorization

Your access to Online Banking Services is granted only after the Bank validates your information and authenticates your identity through two-factor authentication methods. Transactions performed after such validation and authentication shall be deemed as authorized by you, granting the Bank the authority to process them.

4.5 Verification of Transactions

The Bank is not obligated to verify the authenticity of any transaction submitted through the OwnBank Mobile Banking App, except through:

● OTP (One-Time Password) verification

● User ID and password authentication

● Biometric authentication methods (including but not limited to fingerprint scanning, facial recognition, or retina scanning)

4.6 Effectivity of Enrollment

Your enrollment in OwnBank Online Banking will take effect upon your receipt of the Bank's confirmation via SMS and/or email. It will remain valid until the Bank receives written notice from you requesting termination.

4.7 Service Availability

The OwnBank Online app is accessible 24/7, except during scheduled system maintenance or when the Bank notifies you of the temporary unavailability of Online Banking Services.

5. Online Banking Password Security

5.1 You shall keep your User ID, password, account numbers, and other account data strictly confidential and secure at all times.

5.2 You assume full responsibility and liability for all transactions conducted through the OwnBank Online Banking Facility, including but not limited to password changes, deposits, withdrawals, and fund transfers. Since your password is known only to you, any transaction carried out using your password, PIN, and/or OTP shall be conclusively presumed to have been performed or authorized by you.

5.3 The Bank, at its sole discretion, is entitled to act upon instructions received through the facility once the correct User ID, password, OTP, PIN, or biometric authentication (e.g., facial recognition) has been entered. The Bank shall not be liable for any loss, damage, or costs resulting from executing transactions based on instructions received, which it reasonably believes to be from you. You further agree to indemnify the Bank against any such losses.

5.4 As a security measure, you agree to change your password periodically as needed. If you suspect that your mobile phone or password has been lost, stolen, or used without authorization, you must immediately notify the Bank and allow a reasonable time for deactivation of your OwnBank Mobile Banking credentials. The Bank shall not be responsible for any losses, damages, or fraudulent transactions that occur due to your failure to promptly report such incidents.

5.5 You must keep your password strictly confidential and must not disclose it to any third party.

5.6 When changing your password, choose one that does not contain easily accessible personal information such as your address, phone number, driver's license, or birthdate, and avoid using easily guessable combinations. Do not grant unauthorized access to your mobile phone, and do not leave it unattended while logged into the OwnBank Mobile Banking app.

5.7 One-Time Password (OTP) Security

The OTP is an additional security measure requiring you to enter a unique six-digit code for online transactions, ensuring secure identity verification. If you choose to deactivate OTP authentication via the OwnBank Mobile Banking app, the Bank shall not be liable for any losses, damages, or costs incurred as a result of such deactivation.

6. Services

6.1 Account Opening

You may open an account anytime, anywhere through OwnBank’s digital banking platform using your mobile device. To access the full range of services, you must register on the platform. The application process is simple, user-friendly, and takes only a few minutes, provided you have submitted all required documents and completed Know Your Customer (KYC) verification.

Upon agreeing to the Terms & Conditions and Data Sharing Agreement, your application will be processed. You will receive the account opening result within 48 hours.

6.1.2 Acceptable Identification (ID) for Account Opening

In compliance with Monetary Board Resolution No. 553 (May 2008) and Circular No. 564 (April 3, 2007) on valid ID requirements for financial transactions, the following IDs are accepted for account opening:

● Passport

● Social Security System (SSS) ID

● Unified Multi-Purpose ID (UMID)

● Postal ID

● Voter’s ID

● National ID (PhilSys ID)

● Driver’s License

● PhilHealth ID

● Taxpayer Identification Number (TIN) ID

6.2 Balance Inquiry

You may view your account balances through the OwnBank Online app. The account dashboard displays all your enrolled OwnBank accounts except those you have chosen to hide via the app or through a formal request submitted to the Bank.

6.3 Deposits

You may deposit funds at any time using OwnBank Mobile Banking Services. You are solely responsible for ensuring the correctness, accuracy, authenticity, and validity of all information provided for deposits.

6.4 Fund Transfer

6.4.1 Fund Transfers Within OwnBank and to Other Banks

You may transfer funds:

Between your own OwnBank accounts

To third-party accounts within OwnBank

To other local banks

Transfers are subject to the following conditions:

a) Sufficient funds must be available in your account.

b) The information provided must be complete, correct, and valid.

c) Transfers must be within the allowable transaction limits set by the Bank and/or the user.

You acknowledge that all fund transfers initiated via the OwnBank Mobile Banking App are subject to:

● Transaction limits

● Service fees

● Policies imposed by the Bank and electronic fund transfer networks (e.g., InstaPay).

The Bank shall not be liable for:

● Failed or delayed transactions due to circumstances beyond its control.

● Losses, costs, or damages resulting from incorrect or incomplete information provided by the client.

7. Terms of Services for Opening an Account

7.1 Time Deposit

7.1.1 General Terms

● You acknowledge and fully understand the details of OwnBank’s Time Deposit products.

● Applications for Time Deposits are processed through the OwnBank Mobile Banking App.

● The minimum deposit amount is Php 500.

● You agree to bear stamp duty and other applicable costs incurred during deposit opening and disbursement, in accordance with existing regulations.

7.1.2 Deposit Terms

You may choose from the following fixed deposit periods:

● 15 days

● 30 days

● 90 days

● 180 days

● 360 days

7.1.3 Maturity Disposition Options

Upon maturity, you can choose one of the following options:

1. Termination – The full deposit amount, including interest, will be automatically withdrawn and credited to your Savings Account.

2. Roll-over – Both principal and interest will be automatically renewed for the same term.

3. Interest-Out – Only the principal will be rolled over, while the interest earned will be credited to your Savings Account.

7.1.4 Pre-Termination of Time Deposit

● The Bank may impose pre-termination penalties, which will be calculated based on the number of days the funds remain in the deposit, applying withholding tax and Documentary Stamp Tax (DST) to any earned interest.

● The prevailing board rate on the date of pre-termination will be used for interest computation.

● In some cases, the total amount you receive may be less than your original investment.

● To request pre-termination, contact OwnBank Customer Service at:

○ Phone: +63 (02) 7777 0111

○ Email: cs@ownbank.com.ph

7.1.5 Pre-Termination Computation

● For Time Deposits less than 1 year:

● For Time Deposits 1 year or longer:

○ In case of early termination, DST will be automatically deducted, and interest will be computed using a 0.35% rate.

7.1.6 Computation of Interest

● The interest rate per annum is indicated in the Time Deposit Confirmation.

● Interest is computed on a simple interest basis unless otherwise specified.

● Flexible deposits may be subject to periodic re-pricing, as indicated in the Statement of Account.

7.1.7 Certificate of Time Deposit

● Upon opening a Time Deposit account, you will receive a Certificate of Time Deposit, which serves as an official confirmation of your deposit.

● This document includes key details such as:

○ Principal amount

○ Interest rate

○ Maturity date

○ Applicable terms and conditions

7.2 Savings Deposit

7.2.1 General Terms

● You acknowledge and fully understand the details of OwnBank’s Savings Deposit products.

● Applications for Savings Deposits are processed through the OwnBank Mobile Banking App.

● No minimum deposit amount

● You agree to bear stamp duty and other applicable costs incurred during deposit opening and disbursement, in accordance with existing regulations;

8. Blocking and Closing of the OwnBank Mobile Banking Service

8.1 Blocking of Access

Access to the OwnBank Mobile Banking facility may be blocked under the following circumstances:

8.1.1 Customer-Initiated Blocking

The Customer requests the Bank to stop access to the OwnBank Mobile Banking service.

8.1.2 Security and Account Access Issues

● The Customer forgets their User ID or MPIN.

● The Customer reports loss, theft, or change of ownership of their registered mobile device.

● The Customer enters an incorrect MPIN three (3) consecutive times.

● The Bank receives a report from the Customer regarding suspicious activity or possible compromise of their User ID or MPIN.

8.1.3 Bank-Initiated Blocking

● The Bank detects misuse of the Electronic Account in violation of the law.

● A competent authority (e.g., regulatory or law enforcement agency) issues a directive requiring access to be blocked.

● The Bank identifies that the device being used is unrecognized, modified, or used in an unusual manner.

● The Bank experiences a service disruption or discontinues the OwnBank Mobile Banking facility.

● In such cases, the Bank will notify the Customer through official channels.

The Customer breaches the Terms and Conditions or their Agreement with the Bank.

8.2 Blocking and Reactivation Procedures

8.2.1 Requesting to Block Access

Customers can request account blocking by:

● Contacting OwnBank Customer Service

● Visiting the nearest OwnBank branch

8.2.2 Reactivation After Blocking

To reactivate access after being blocked, the Customer must:

● Visit an OwnBank Branch in person or contact customer service

● Provide proof of identity and proof of Electronic Account ownership

8.2.3 Customer-Initiated Blocking Requests

If a Customer wants to block access voluntarily, they must submit the request in person at the Bank.

The request cannot be made by a representative on behalf of the Customer.

9. Risk

9.1 User Responsibility

OwnBank is not responsible for User negligence in sending data and information through the OwnBank Mobile Banking Application.

9.2 Validity of Transactions

Any instructions given through the OwnBank Mobile Banking Application that have been authenticated will be deemed correct and valid for execution.

9.3 Right to Decline Transactions

OwnBank reserves the right to decline transactions in the following cases:

● Insufficient account balance

● Blocked account or incorrect account number

● Incorrect PIN entered for the transaction

● Suspicious activity, including potential fraud or criminal activity

9.4 Risks Associated with Mobile Banking

Users acknowledge potential risks when using the OwnBank Mobile Banking Application, including:

● Unauthorized access or misuse of User data

● User credentials (User ID, PIN, password) are being compromised, even by family members

9.5 Service Availability

OwnBank may temporarily suspend the Mobile Banking service for maintenance, updates, or other necessary improvements.

9.6 & 9.7 Application Version Requirements

● OwnBank will only support the latest version of the Mobile Banking application.

● Users must update the application to avoid failed transactions or non-functional features.

● OwnBank is not responsible for issues arising from the failure to update the app.

9.8 Market Risks

Users bear full responsibility for any losses due to interest rate fluctuations or currency exchange rate changes.

9.9 & 9.10 Deposit Insurance & Regulatory Compliance

● Deposits are insured by the PDIC up to the applicable limit and interest rate set by the PDIC.

● If a deposit value or interest rate exceeds BSP requirements, the User assumes all risks associated with it.

9.11 Reporting Responsibilities

Users must immediately report to OwnBank if:

● Unauthorized access to the OwnBank Mobile Banking Application is suspected.

● Suspicious or fraudulent transaction activities are detected.

● Unauthorized parties request User data.

9.12 Network Dependency

● The OwnBank Mobile Banking service relies on the quality of the User’s mobile network or Wi-Fi.

● Users must ensure a stable network connection to prevent transaction failures.

10. Force Majeure

10.1 Limitation of Liability

● OwnBank is not liable for service disruptions due to:

○ Network issues, computer hardware/software failures, viruses, malware, or system bugs

○ Service provider errors, including third-party information services

○ Technical issues such as system downtime, offline computers, or interrupted phone/internet connections

○ Events beyond OwnBank’s control, including but not limited to:

■ Natural disasters (e.g., earthquakes, typhoons, floods)

■ Wars, riots, or civil disturbances

■ System failures, power outages, or telecommunications disruptions

■ Clearing system failures

■ Other unforeseen external factors as determined by the Government of the Republic of the Philippines and the Bangko Sentral ng Pilipinas (BSP)

● The Client waives any right of action against OwnBank and holds it and its representatives free from liability for any delays, losses, or claims resulting from such issues.

10.2 Resumption of Services

● Once the force majeure event ends, OwnBank will resume processing transactions as soon as possible in compliance with BSP regulations.

11. Representations and Warranties

11.1 OwnBank has the right to verify the accuracy and validity of all data provided by the User.

11.2 The User shall not misuse or abuse OwnBank's products, services, or accounts for purposes beyond their intended use.

11.3 The User knowingly authorizes OwnBank to debit funds from their account for transaction processing.

11.4 The User consents to OwnBank sharing personal data with affiliated or collaborating parties for:

● Administrative purposes

● Product/service offerings

● Enhancing customer service

11.5 The User confirms that all submitted data, documents, and information are complete and accurate. The User must notify OwnBank in writing of any changes.

11.6 The User agrees that all electronically transmitted data, records, and communications between OwnBank and the User constitute valid evidence of transactions unless proven otherwise.

11.7 The User acknowledges that OwnBank's stored communications and instructions are legally binding, even without a physical or signed document.

12. Dispute Resolution

12.1 These terms and conditions are drawn up and stipulated in compliance with applicable laws in the Republic of the Philippines, including the provisions Bangko Sentral ng Pilipinas (BSP);

12.2 In the event that a complaint settlement agreement is not reached in accordance with OWNBANK's provisions, the User and OWNBANK can resolve complaints out of court through the BSP’s Consumer Assistance Mechanism

13 . CONTACT OWNBANK

13.1 You may call the Bank for inquiries, concerns about or to report unauthorized transactions in OwnBank Online or OwnBank’s other services/products at +63 (02) 7777 0111 or email us at cs@ownbank.com.ph

14. ACCURACY OF INFORMATION

14.1 The Bank will use reasonable efforts to ensure the accuracy of information accessed through the facility but does not warrant the information will be free from error. If you notice an error in the account information supplied to you through the facility or by the use of any of the facility’s services, you shall advise the Bank as soon as possible. The Bank will endeavor to correct the error promptly and adjust any interest or charges arising out of the error.

14.2 The Bank accepts no liability for the consequences arising out of erroneous information that may have been supplied by you through this facility. Hence, you are solely responsible for the correctness of the information that you supply to the Bank through the use of the facility or through any other means

such as electronic mail or written communication. If you suspect that there is an error in the information supplied to the Bank, you shall advise the Bank as soon as possible. The Bank will endeavor to correct the error wherever possible on a "best efforts basis".

15. CONSENT TO PROCESSING OF INFORMATION – will keep information relating or pertaining to theCardholder and including, but not limited to, any information on their respective accounts and transactions (the “Information”) confidential except that for purposes of these Terms and Conditions and in connection with The Bank, and its subsidiaries and affiliates’ (the “ Group of Companies”) (i)implementation, administration, facilitation and enhancements of the products, services, facilities and channels of any or all members of the Group of Companies, (ii) pursuit of their respective marketing,promotional, communication, commercial and research objectives, (iii) regular conduct of business,and/or (iv) compliance with the requirements of the Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances as mandated by the National Privacy Commission and/or government regulators or supervisory bodies, the Cardholder gives their consent to The Bank, its officers, employees, advisers, auditors, agents and representatives’ (collectively, the “Bank”) and to theGroup of Companies’:

15.1 collection, use, storage, consolidation, and processing (collectively, “process” or “processing”) of personal and/or sensitive personal Information;

15.2 outsourcing of the processing of personal and/or sensitive personal Information to service providers, whether within or outside the Philippines;

15.3 Retention of personal and/or sensitive personal information of data subject for a period of 5 years, as stated in BSP Circular 302 - All records of all transactions of covered institutions shall be maintained and safely stored for five (5) years from the dates of transactions

15.4 verification or validation of personal and/or sensitive personal information from any and all sources and in any reasonable manner;

15.5 disclosure and sharing of personal and/or sensitive personal Information:

15.5.1 among and other members of the Group of Companies;

15.5.2 to credit information or investigation companies, credit bureaus (including, but not limited to, the Credit Information Corporation (CIC) pursuant to Republic Act No. 9510 and its implementing rules and regulations), financial institutions, consumer reporting or reference agencies, credit protection provider or guarantee institutions, brokers, insurers, underwriters;

15.5.3 to any judicial, governmental, supervisory, regulatory, or equivalent body of the Philippines or other jurisdictions; such person or entity as required by the laws or regulations of any country with jurisdiction over the affairs or business of the Bank or any member of the Group of Companies; stock exchange on which the shares or other securities of or any member of the Group of Companies are listed pursuant to its rules;

15.5.4 to any potential transferee or assignee of the Bank’s rights and/or obligations under the relevant contracts or agreements;

15.5.5 to service providers engaged by the Bank, or by any member of the Group of Companies, or to participating merchants, payments technology company(ies), marketing, promotional, network, loyalty program and joint venture partners and other relevant external parties, whether based within or outside the Philippines ( collectively, the “Relevant Parties” ); and,

15.5.6 to such other persons or entities that the Bank, or any member of the Group of Companies, may deem necessary or appropriate to facilitate the above-stated purposes or those that may relate to or arise therefrom, as and when required by the circumstances.

15.6 The foregoing constitutes the express consent of the Cardholder and the Purchaser under the applicable Confidentiality and Data Privacy Act of 2012, its Implementing Rules and Regulations, and other issuances mandated by the National Privacy Commission of the Philippines and other jurisdictions and agree to hold the Bank, each member of the Group of Companies and the Relevant Parties, free and harmless from any and all liabilities, claims, damages and suits of whatever kind and nature, that may arise in connection with the implementation and compliance with the authorization conferred by the Cardholder and the Purchaser hereunder.

15.7 The account holder agrees that his authorization and consent as provided herein has been executed freely, voluntarily, and with full knowledge of its consequences. It is intended to be the consent and/or permission required under the DPA IRR, RA 1405, or the Bank Secrecy Law and all other relevant laws for the purposes specified above. It is valid as an agreement signed by him and shall have continued effect throughout the duration of his relationship with the Bank and/or existence of his account(s), and/or until the expiration of the retention limit set by laws and regulations, and/or the period set until the destruction or disposal of records as mandated by relevant laws, unless he withdraws such authorization and consent in writing. The customer hereby renders OwnBank, its officers, employees, and representatives free and harmless from any and all liabilities arising from the above use and disclosure of his information.

16. GENERAL AGREEMENTS

16.1 OwnBank may, from time to time, introduce mobile banking features and services. We will inform you of these new features and services. By using these features and services when they become available, you agree to be bound by the Terms and Conditions that will be made available to you concerning these features and services.

16.2 OwnBank does not guarantee the continuous availability of OwnBank Online and Online Banking Services mentioned in this Agreement. OwnBank in its sole determination reserves the right to terminate or suspend, in its sole discretion, any online banking service.

17. LIABILITY

17.1 OwnBank, its directors, officers, employees, subsidiaries, affiliates, agents and representatives shall not be liable for any loss or damage of whatever nature in connection with the implementation of transactions coursed through OwnBank Mobile Banking in the following instances:

17.2 Disruption, failure, or delay relating to or in connection with the facility and/or it’s services which are due to circumstances beyond the control of the Bank, unforeseen events, fortuitous events such as but not limited to prolonged power outages, breakdown in computers, software, operating systems and telecommunication facilities, typhoons, floods, public disturbances and calamities and other similar or related cases.

17.2.1 Loss or damage arising out of any fraudulent access or utilization of the facility due to

(1) theft;

(2) unauthorized disclosure of mobile phone numbers, emails, passwords;

(3) deactivation of the OTP; and

(4)the unauthorized usage of biometrics or violation of other security measures with or without your participation.

17.2.2 Inaccurate, incomplete, or delayed information is received due to disruption or failure of any information or communication facilities used in the facility or due to faults in the telecommunication network, internet or network failure, or software or hardware error beyond the control of the Bank.

17.2.3 Any loss or damage, whether the same is caused or is due to unauthorized or fraudulent access or utilization of the User’s account.

17.2.4 Any indirect, incidental, or consequential loss, loss of profit, or damage suffered by reason of the use or failure or inability to use the facility.

17.2.5 Any and all liability, costs, damages, losses, and causes of action arising from or in any way connected with the disclosure of information concerning your accounts and/or transactions with the Bank to unauthorized persons for any reason whatsoever, including but not limited to wiretapping of communication lines or erroneous connection by telecommunication switches, or errors in transmitted information due to faulty lines, and any and all forms of high technology surveillance or fraud.

17.2.6 Any incidental or consequential loss, loss of profit, or damage arising from the loss of your mobile phone, mobile devices, and other electronic devices enrolled to OwnBank Mobile Banking.

18. SERVICE CHARGES AND TAXES

18.1 You are responsible for paying any and whatever taxes due or may be imposed upon or arising from availing of the facility and Online Banking Services. You authorize the Bank to automatically charge or debit your deposit account for any and all such taxes due.

18.2 We reserve the right to change the charges, fees, or other terms described in these Terms and Conditions. When changes are made and/or fees, charges, or other material terms are added we will update these Terms and Conditions, and either send a notice to you at the address shown on our records or send you an email.

18.3 OwnBank reserves the right to change the charges, fees, or other terms described in these Terms and Conditions with prior notice to you through any method we deem appropriate and suitable before the effective date of the change. When changes are made and/or fees, charges, or other material terms are added we will update these Terms and Conditions, and either send a notice to you at the address shown on our records or send you an email.

18.4 As always, you may choose to decline changes by discontinuing the accounts or services to which these changes relate. We also reserve the option, in our business judgment, to waive, reduce, or reverse charges or fees for individual situations.

19. TERMINATION OF THE AGREEMENT

19.1 You may request for termination of the OwnBank Mobile Banking services by placing a request through our Customer Service and giving the Bank at least ten (10) banking days to process the request. You shall remain responsible for any transactions made on your account/s prior to the time of such cancellation of the OwnBank Mobile Banking service.

19.2 The Agreement comprised in these Terms and Conditions shall be deemed to remain in full force and effect if and in so far as any transaction is completed but not debited to your account/s prior to termination of the service. Also, termination of the OwnBank Mobile Banking facility shall not prejudice your liability in respect of things done or omitted to be done prior to termination thereof.

19.3 The Bank may, for security and other reasons, withdraw the OwnBank Mobile Banking services anytime you are given reasonable notice under the circumstances. If the service is erroneously or negligently withdrawn by the Bank for any reason other than your breach of the terms and conditions hereof, the Bank's liability shall be restricted to the return of the annual charges, if any, recovered from you for the period in question.

19.4 The closure of all your accounts enrolled in the service will automatically terminate the service.

19.5 The Bank may suspend or terminate your OwnBank Mobile Banking service with notice if you breach any of the terms and conditions hereof, engage in fraudulent and/or illegal activities using the mobile banking service or the Bank learns of your death, bankruptcy, or lack of legal capacity.

20. MISCELLANEOUS

20.1 These terms and conditions and the banking practices and charges relating thereto may be changed by the Bank at any time by notice to you. Any such changes will be effective from the date of the notice or such later date as may be specified therein. The Bank shall endeavor to post such changes in its mobile application.

20.2 Should the Bank become involved in any litigation which may have relation with this Agreement, or with any of the rights, powers, and remedies hereunder, all fees and expenses incurred by the Bank in such litigation, including a reasonable amount for the attorney's fees which amount is hereby agreed to be at the rate of 10% of the sum sought, shall be paid by you.

20.3 This Agreement is governed by the rules and regulations of Bangko Sentral ng Pilipinas and applicable laws of the Philippines relating to the covered transactions herein. It shall be understood that access to and use of the service shall be subject to applicable requirements and procedures of government telecommunications or other regulatory authorities and those prescribed by law.

20.4 The venue of all legal actions or proceedings arising out of or in connection with these Terms and Conditions shall be brought exclusively in the proper courts of Cavite to the exclusion of all other venues.

20.5 I have read, understood, and agree to the above GENERAL TERMS AND CONDITIONS. Before becoming a user of this platform, I understand that I must likewise read and consent to the processing of my personal data as described in the Privacy Policy referenced/linked hereto.

20.6 My personal user password which I will input to continue any application and or transaction will serve as my electronic signature signifying my acceptance of these terms, conditions, and agreement.

21 OwnBank, The Rural Bank of Cavite Inc is Regulated by the Bangko Sentral ng Pilipinas; consumeraffairs@bsp.gov.ph.

22 OwnBank is a proud member of the Philippine Deposit Insurance Corp (PDIC)

22.1 Deposits are insured by the PDIC up to PHP 1,000,000 per depositor

ownbank09190587777
ownbank(02)86837770
ownbankcxsupport@ownbank.com
ownbank505 P. Burgos Ave, Caridad, Cavite City, Cavite 4100, Philippines
ownbankownbankownbankownbank
© OwnBank All rights reserved.
Terms of UsePrivacy Policy