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Own Bank Terms of Use

OWN BANK TERMS OF USE AND TERMS AND CONDITIONS

1. OWN BANK ONLINE MOBILE BANKING TERMS OF USE

Please read these Terms of Use carefully before using this mobile app. Using this mobile app means you have read, understood, and accepted these Terms of Use. If you do not accept these Terms of Use, do not use this mobile app.

2. CHANGES TO THIS TERM OF USE

Own Bank reserves the right to change this Terms of Use from time to time, in whole or in part, without notice to you. Changes and updates shall be published in our mobile banking application, and or website and you should check back often so you are aware of your current rights and responsibilities. Your continued use of this mobile app after changes to the Terms of Use have been published constitutes your binding acceptance of the updated Terms of Use. If at any time the Terms of Use are not acceptable to you, you should immediately cease all use of this mobile app.

3. DEFINITION OF TERMS

This Agreement governs your use of the Online Banking Services provided to you by OWN Bank - The Rural Bank Of Cavite City, Inc. ("OWN Bank" or the "Bank") located at 505 P. Burgos Ave, Caridad, Cavite City, 4100 Cavite, Philippines. In these Terms and Conditions:

3.1 " Own Bank Online" refers to Own Bank’s mobile app. Can also be referred to as "Facility".

3.2 "Online Banking Services" refers to the various financial transactions such as but not limited to account opening, balance inquiry, fund transfers performed by customers through the Own Bank Online App.

3.3 "Account" refers to the savings and/or checking account, credit cards, loan accounts, business line accounts, UITF accounts and time deposit held with Own Bank in the depositor's name, whether solely or jointly with another person.

3.4 "We", "Us", "Our", and "Bank" refer to Own Bank of the Philippines.

3.5 "You" and "Your" refer to the owner of the account.

3.6 "Mobile Phone" refers to the client’s cellular network phone unit with the client’s subscriber identity module (SIM) card and corresponding mobile number assigned to the SIM card.

3.7 "One-Time Password" or "OTP" refers to the six-digit code sent to the user’s registered mobile number or generated through Own Bank Online app needed for two-factor authentication of the user.

4. ACCESS TO OWN BANK ONLINE BANKING

4.1 You may access your accounts by signing in to your Own Bank Online app.

4.2 Enrolment into Own Bank Online shall be done via the app.


4.3 Upon registration, you must provide the necessary and accurate information needed such as but not limited to your account number, credit card number, loan account number, Full Name, Birth Date, Email Address, Gender, Nationality, Civil Status, Birth Place, Mother’s Maiden Name, Current Address, Permanent Address, and Employment Information. By registering to Own Bank Mobile Banking Services, you hereby warrant that all information provided to the Bank is true, complete and up to date. You acknowledge that your nominated email address and/or mobile phone number maintained in the Bank's records is active and valid and shall be where all enrollments, password-related information, and other online correspondences will be sent by the Bank. The Bank, at its sole discretion, reserves the right to validate the information provided by you through the mobile app or customer service. Once your information has been validated, you will receive a confirmation from the Bank through short message sending (SMS) and/or electronic mail (email).

We may collect and retain information such as, but not limited to, the device name, model and details, operating system version, mobile service provider, country code, browser, Internet Protocol (IP)

addresses, Global Positioning System (GPS) location and other relevant security information as a result of using Own Bank Mobile Banking Services. This set of information will be used by the Bank to provide

additional security, upgrade on feature and enhancement of customer experience in Own Bank Mobile Banking System.

4.4 Your Online Banking Services are permitted only after validation of the information you provided us and authentication of your identity through various two-factor authentication methods. Your instructions made after such validation and authentication shall be the authority of the Bank to carry out the banking transactions performed by you through the facility.

4.5 The Bank shall have no obligation to verify the authenticity of any transaction received from you through or purporting to have been by you via the Own Bank Mobile Banking App other than by

means of verification of your mobile number through the OTP sent, your user ID and password, or through biometric authentication methods such as but not limited to fingerprint scanning, facial recognition or retina scan.

4.6 Your enrollment to the facility will be effective upon your receipt of the Bank's confirmation of the enrollment of your account(s) through SMS and/or email and will remain in full force and effect until we receive from you a written notice of its termination.

4.7 The application may be utilized anytime except for when we are undergoing system maintenance and if the Bank notifies you of the unavailability of our Online Banking Services.

5. ONLINE BANKING PASSWORD SECURITY

5.1 You shall keep your User ID, password, account numbers and other account data confidential and secure at all times.

5.2 You shall be solely responsible for all transactions made in his deposit/linked accounts through the use of your User ID and Login Password. It is understood that the password is known only to you and as such, any transaction effected using your password and/or OTP shall be conclusively presumed to be done by you or authorized by you.


5.3 You agree that the Bank, at its sole discretion, is entitled to act on the instructions received from you through the facility after the correct entry of your User ID, password and/or OTP, or your other biometric authentication methods such as but not limited to fingerprint scanning, facial recognition and retina scan. You further agree that the Bank shall not be liable and you agree to indemnify the Bank for any loss,

damages or costs the Bank incurs for acting in accordance with or based on requests/instructions received through Own Bank Mobile Banking, which we believe emanates from you.

5.4 As a safety measure, you further agree and undertake to change your password from time to time as you deem necessary. If you believe that your mobile phone or password may have been lost/stolen or

that someone has used it without your permission, you shall notify the Bank immediately and shall give the latter a reasonable period to de-activate your compromised Own Bank Mobile Banking User ID and

password. The Bank is not responsible for any loss, damages or costs which you may incur resulting from the loss of your mobile phone or password, or the fraudulent transactions which may occur if you do not notify the Bank that your mobile phone or password may have been lost/stolen or that someone has used it without your permission.

5.5 You must keep your password totally confidential and secure at all times and not reveal it to any third party.

5.6 When changing your Own Bank Mobile Banking password, choose a password which must not relate to any readily accessible data such as your address, telephone number, driver's license, date of birth etc. and easily guessable combination of numbers. Do not let any unauthorized person have access to your mobile phone or leave your mobile phone unattended while accessing the mobile banking application.


5.7 You acknowledge that the OTP is an added security feature that requires you to enter a unique 6-

digit password for your online transactions and help the Bank authenticate your identity. If you prefer not to use an OTP, you may deactivate the same via the Own Bank Mobile Banking. The Bank shall not

be liable for all losses, damages and costs that may arise by reason of or as a consequence of such deactivation.

6. SERVICES

6.1.Account Opening

Open an account anytime, anywhere, with only a few taps on your mobile phone through our digital banking platform. In order to enjoy the full scope of our services, you need to register on the platform. The application process is straightforward and user-friendly for your convenience. The process takes only a few minutes, given that you have a complete set of all documentary requirements and KYC field answers. Once you agree to the terms & conditions and Data Sharing Agreements you are ready to go.

Result of your account opening will be received within 48 hours

6.1.2 Acceptable IDs to Open an account

Pursuant to Monetary Board Resolution o. 553 dated May 2008, the provisions of Circular No. 564 dated 3 April 2007 on the guidelines governing the acceptance of valid identification cards for all types of financial transactions. Valid IDs include the following:

6.1.2.1 Driver's License
6.1.2.2 SSS ID CARD
6.1.2.3 UMID CARD
6.1.2.4 Digitized Postal ID
6.1.2.5 PRC ID
6.1.2.6 Voter's ID
6.1.2.7 NBI Clearance
6.1.2.8 Police ID
6.1.2.9 Passport
6.1.2.10 GSIS e-Card

6.1.2.11 Senior Citizen Card
6.1.2.12 ACR/ICR
6.1.2.13 NCDA ID

6.2 Balance Inquiry

6.3 You may view the account balances of your enrolled Own Bank accounts. The account dashboard screen contains all your enrolled Own Bank account and the account balances except those you have hidden through the application or through a documented request.

6.4 Deposit

6.4.1 Deposit anytime at your convenience. Own Bank Mobile Banking Services enables you to accept deposits and other fund transfers. You shall solely be responsible for the correctness, accuracy, genuineness, and validity of all information necessary to make a deposit.

6.5 Fund Transfer

6.5.1 You may transfer funds from your own account/s to your other accounts or third-party accounts within Own Bank and to other local banks; provided that: (a) there are sufficient funds available in your account; (b) the information provided are complete, correct and valid; and (c) that transactions are within the allowable limits set by the Bank or you as the user. You hereby agree that all fund transfers initiated through Own Bank Mobile Baking App shall be subject to such transaction limits, service fees, and other policies that may be imposed by the Bank and by the relevant electronic funds transfer service provider or network such as, but not limited to, InstaPay. The Bank shall not be liable for any omission to make all or any of the payments or for late payments due to circumstances beyond the reasonable control of the Bank. The Bank shall likewise not be liable for losses, costs or damages for failed or incorrect fund transfers resulting from an error or omission in the information you provided us with.

7. TERMS OF SERVICES FOR OPENING AN ACCOUNT

7.1 TIME DEPOSIT

7.1.1You fully understand the information on deposit products

7.1.2Apply for making deposits through the Own Bank Mobile Banking Application

7.1.3Minimum deposit of Php500

7.1.4 Bear stamp duty and other costs incurred at the time of opening and disbursement in accordance with applicable regulations;

7.1.5 Choosing a deposit period with a choice of thirty (30) & ninety (90) days

7.1.2 Maturity Disposition Options

7.1.2.1 Termination: Fund will be withdrawn automatically and credited to your Savings Account after maturity Date.

7.1.2.2 Roll-over: Principal and Interest will be rollovered automatically after maturity date.

7.1.2.3 Interest-Out: Principal will be rollovered automatically Interest will be withdrawn and credited to your Savings Account.


7.4 Pre-Termination of Time Deposit



7.4.1 The Bank may impose pre-termination penalties according to an existing schedule that pertains to the type of your Time Deposit. The pre-termination penalties will only apply to the gross interest earned.

7.4.2 If TD is pre-terminated prevailing board rate on the date of pre-termination will be used in the computation.

7.4.3 If TD is pre-terminated at the 2nd half of the tenor, fee charged to you is 25% of gross interest earned.

7.4.2 For pre-termination of Time Deposit Account please contact Own Bank at (046)4312066 or cs@ownbank.com.ph





7.5 Computation of Interest


7.5.1 The interest rate on a per annum basis is indicated on the face of this Confirmation. Interest shall be computed on a simple interest basis unless otherwise indicated likewise on the face of this Confirmation. In addition, for flexible deposits, interest shall be subject to re-pricing on a periodic basis, which shall be indicated on the Statement of Account.

7.3 SAVINGS DEPOSIT

7.3.1 You fully understand the information on deposit products

7.3.2 Apply for making deposits through the Own Bank Mobile Banking Application

7.3.3 Minimum deposit of Php100

7.3.4 Bear stamp duty and other costs incurred at the time of opening and disbursement in accordance with applicable regulations;

8. Blocking and closing of the Own Bank Mobile Banking Application service

8.1 Blocking of access to the Own Bank Mobile Banking facility can be done / occurs if:

8.1.1 There is a request from the Customer to the Bank to stop access to the Own Bank Mobile Banking facility, which among others can be caused by;

8.1.2 Customer forgets User-Id / MPIN Own Bank Mobile Banking;

8.1.3There has been a loss / theft / change of ownership of the cellphone used by the Customer for transactions via Own Bank Mobile Banking.

8.1.4 Customer incorrectly entered MPIN Own Bank Mobile Banking for 3 (three) consecutive times.

8.1.5 Unauthorized party receives a report from the Customer regarding the suspicion or knowledge of the User-Id / MPIN.

8.1.6 The Bank is aware of the misuse of the Electronic Account by the Customer in connection with a violation of the law.

8.1.7 There are instructions issued by the competent authority which must be obeyed.

8.1.8 A device is being used that we do not recognize or we suspect that may have been modified or is being used in an unusual way.

8.1.9 The bank experienced a disruption or stopped providing Own Bank Mobile Banking facilities.

Regarding this, the Bank will notify the Customer through the media determined by the Bank.

8.1.10 If you breach our Terms and Conditions or your Agreement with us.

8.1.10.1Blocking access to the Own Bank Mobile Banking facility can be done by contacting the Own Bank Customer Service or the nearest Bank Branch Office.

8.1.10.2To reactivate due to the blocking of access to the Own Bank Mobile Banking facility as referred to in this Article, the Customer can open the block through the Bank Branch Office by bringing proof of identity and proof of Electronic Account ownership (for the Customer).

8.1.10.3Request blocking access to the Own Bank Mobile Banking facility due to the wishes of the Customer, must be submitted by the Customer concerned to the Bank and may not be represented.

9. Risk

9.1 OWN BANK is not responsible for User negligence in sending data and information through the Own

Bank Mobile Banking Application;

9.2 All instructions given by the User through the Own Bank Mobile Banking Application and have been authenticated will be deemed correct and valid to be executed by OWN BANK;

9.3 You agree that OWN BANK has the right not to carry out User instructions including, but not limited to the following circumstances:

9.3.1 Insufficient account balance;

9.3.2 Account has been blocked or account number input error;

9.3.3 Transactions that are not accompanied by the correct PIN;

9.3.4 There are suspicious indications such as fraud or crime;

9.4 You have understood the transaction procedure through the Own Bank Mobile Banking Application service which has risks that may arise, including:

9.4.1 Misuse of User data on the Own Bank Mobile Banking Application service by unauthorized parties;

9.4.2 Password, User ID and PIN are known by other people including User Customer's family;

9.5 You agree that OWN BANK will temporarily suspend services on the Own Bank Mobile Banking Application in the event of maintenance, development, and other purposes deemed valid by OWN BANK;

9.6 OWN BANK will only support the latest version of the Own Bank Mobile Banking Application;

9.7 OWN BANK is not responsible for any failed transactions and / or other non-functional features of the Own Bank Mobile Banking Application if the User fails to update the Own Bank Mobile Banking Application on his cellphone device;

9.8 If there is a loss which may be caused by fluctuations in interest rates and / or fluctuations in currency exchange rates, all risks are fully the responsibility of the User;

9.9 Deposit funds guaranteed by the IDIC are in accordance with the limit of deposit value and / or the interest rate set by the IDIC;

9.10 If the deposit value and / or interest rate do not meet the requirements set by the BSP, then all risks that arise are fully the responsibility of the User;

9.11 Users are required to report to OWN BANK in the event of any of the following:

9.11.1 There is abuse of access to the Own Bank Mobile Banking Application;

9.11.2 There are suspicious actions related to transactions by irresponsible parties;

9.11.3 There are requests for User data from other unauthorized parties

9.12 The Own Bank Mobile Banking application service is very dependent on the quality of the signal or Wi-Fi network used by the User. Users are required to ensure the quality of the network before using the Own Bank Mobile Banking application to prevent transaction failures


10. Force Majeure


10.1 Own Bank shall not be liable to the client for his inability to use the facility due to line problems , computer hardware or software problems including but not limited to computer viruses or Trojan Horses systems or components, computer bugs, or related/incidental problems that may be attributed to the

services provided by any service provider or information service provider. The Client shall hold Own Bank and/or any of its officers or representatives free and harmless from any delay, loss, liability, demand or claim of whatever nature due to any error occurring in connection with or resulting from the use of Own Bank Mobile Banking Services, including but not limited to computer error, computer off-line or telephone and/ or mobile phone line interruption, or any other cause not reasonably within OWN BANK’s control that may affect the timeliness and accuracy of the instructions sent and the processing of the transaction. The Client waives all rights of action against the Bank in relation thereto.


Further, the Client shall hold Own Bank and/or any of its officers or representatives free and harmless from any delay, loss, liability, demand or claim of whatever nature due to any error occurring in connection with or resulting from natural disasters, wars, riots, system failures, power disruptions, telecommunications disruptions, clearing system failures and other events or causes others outside the power or capacity of OWN BANK as determined by the government of the Republic of Philippines, and Bangko Sentral ng Pilipinas

10.2 If the event that caused OWN BANK to not be able to carry out instructions from the User has ended, OWN BANK will resume the instructions within a period of time in accordance with the Bangko Sentral ng Pilipinas (BSP)



11. Representations and Warranties


11.1 The User agrees that OWN BANK has the right to test the validity of the data provided by the User;

11.2 The User shall not misuse, abuse nor employ any of the products, facilities, services and accounts for purposes other than the intended use thereof.

11.3 User knowingly and without coercion from any party gives power and authority to OWN BANK to debit funds from User's account for transaction purposes;

11.4 User agrees to allow OWN BANK to provide Customer's personal data to parties affiliated or collaborating with OWN BANK for administrative purposes, product / service offerings, or in order to improve customer service;

11.5 The User agrees that the data, documents and information that was provided or submitted are complete and accurate. Provided further, that the User shall immediately notify OWN BANK in writing of any changes thereto.

11.6 The User agrees to the legality and correctness of any data or record, record, communication or any form that is transmitted electronically between OWN BANK and the User. Data or records, recordings, communications are valid evidence for transactions in the Own Bank Mobile Banking Application, unless the User can prove otherwise;

11.7 The user agrees that the communications and instructions stored and carried out by OWN BANK are valid and binding evidence even though they are not in the form of a written document or a signed document.;



12. Dispute resolution


12.1 These terms and conditions are drawn up and stipulated in compliance with applicable laws in the Republic of the Philippines, including the provisions Bangko Sentral ng Pilipinas (BSP);


12.2 In the event that a complaint settlement agreement is not reached in accordance with OWN BANK's provisions, the User and OWN BANK can resolve complaints out of court through the BSP’s Consumer Assistance Mechanism



13. CONTACT Own BANK

13.1 You may call the Bank for inquiries, concerns about or to report unauthorized transactions in Own Bank Own Bank Online or Own Bank’s other services/products at +63 (046) 8431 2066 or email us at cs@ownbank.com.ph

14. ACCURACY OF INFORMATION

14.1 The Bank will use reasonable efforts to ensure the accuracy of information accessed through the facility but does not warrant the information will be free from error. If you notice an error in the account information supplied to you through the facility or by the use of any of the facility’s services, you shall advise the Bank as soon as possible. The Bank will endeavor to correct the error promptly and adjust any interest or charges arising out of the error.

14.2 The Bank accepts no liability for the consequences arising out of erroneous information that may have been supplied by you through this facility. Hence, you are solely responsible for the correctness of the information that you supply to the Bank through the use of the facility or through any other means such as electronic mail or written communication. If you suspect that there is an error in the information supplied to the Bank, you shall advise the Bank as soon as possible. The Bank will endeavor to correct the error wherever possible on a "best efforts basis".

15. CONSENT TO PROCESSING OF INFORMATION – will keep information relating or pertaining to the Cardholder and including, but not limited to, any information on their respective accounts and transactions (the “Information”) confidential except that for purposes of these Terms and Conditions and in connection with The Bank, and its subsidiaries and affiliates’ (the “ Group of Companies”) (i) implementation, administration, facilitation and enhancements of the products, services, facilities and channels of any or all members of the Group of Companies, (ii) pursuit of their respective marketing, promotional, communication, commercial and research objectives, (iii) regular conduct of business, and/or (iv) compliance with the requirements of the Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances as mandated by the National Privacy Commission and/or government regulators or supervisory bodies, the Cardholder gives their consent to The Bank, its officers, employees, advisers, auditors, agents and representatives’ (collectively, the “Bank”) and to the Group of Companies’:

15.1 collection, use, storage, consolidation and processing (collectively, “process” or “processing”) of personal and/or sensitive personal Information;

15.2 outsourcing of the processing of personal and/or sensitive personal Information to service providers, whether within or outside the Philippines;


15.3 Retention of personal and/or sensitive personal information of data subject for a period of 5 years, as stated in BSP Circular 302 - All records of all transactions of covered institutions shall be maintained and safely stored for five (5) years from the dates of transactions

15.4 verification or validation of personal and/or sensitive personal Information from any and all sources and in any reasonable manner;

15.5 disclosure and sharing of personal and/or sensitive personal Information:

15.5.1 among and other members of the Group of Companies;

15.5.2 to credit information or investigation companies, credit bureaus (including, but not limited to, the Credit Information Corporation (CIC) pursuant to Republic Act No. 9510 and its implementing rules and regulations), financial institutions, consumer reporting or reference agencies, credit protection provider or guarantee institutions, brokers, insurers, underwriters;

15.5.3 to any judicial, governmental, supervisory, regulatory or equivalent body of the Philippines or other jurisdictions; such person or entity as required by the laws or regulations of any country with jurisdiction over the affairs or business of the Bank or any member of the Group of Companies; stock exchange on which the shares or other securities of or any member of the Group of Companies are listed pursuant to its rules;

15.5.4 to any potential transferee or assignee of the Bank’s rights and/or obligations under the relevant contracts or agreements;

15.5.5 to service providers engaged by the Bank, or by any member of the Group of Companies, or to participating merchants, payments technology company(ies), marketing, promotional, network, loyalty program and joint venture partners and other relevant external parties, whether based within or outside the Philippines ( collectively, the “Relevant Parties” ); and,

15.5.6 to such other persons or entities that the Bank, or any member of the Group of Companies, may deem necessary or appropriate to facilitate the above-stated purposes or those that may relate to or arise there from, as and when required by the circumstances.

15.6 The foregoing constitutes the express consent of the Cardholder and the Purchaser under the applicable confidentiality and Data Privacy Act of 2012, its Implementing Rules and Regulations and other issuances mandated by the National Privacy Commission of the Philippines and other jurisdiction and agree to hold the Bank, each member of the Group of Companies and the Relevant Parties, free and harmless from any and all liabilities, claims, damages and suits of whatever kind and nature, that may arise in connection with the implementation and compliance with the authorization conferred by the Cardholder and the Purchaser hereunder.

15.7 The accountholder agrees that his authorization and consent as provided herein has been executed freely, voluntarily and with full knowledge of its consequences. It is intended to be the consent and/or permission required under the DPA IRR, RA 1405 or the Bank Secrecy Law and all other relevant laws for the purposes specified above. It is valid as an agreement signed by him and shall have continued effect throughout the duration of his relationship with the Bank and/or existence of his account(s), and/or until


the expiration of the retention limit set by laws and regulations, and/or the period set until the destruction or disposal of records as mandated by relevant laws, unless he withdraws such authorization and consent in writing. The customer hereby renders Own Bank, its officers, employees and representatives free and harmless from any and all liabilities arising from the above use and disclosure of his information.

16. GENERAL AGREEMENTS

16.1 Own Bank may, from time to time, introduce mobile banking features and services. We will inform you of these new features and services. By using these features and services when they become available, you agree to be bound by the Terms and Conditions that will be made available to you concerning these features and services.

16.2 Own Bank does not guarantee the continuous availability of Own Bank Own Bank Online and Online Banking Services mentioned in this Agreement. Own Bank in its sole determination reserves the right to terminate or suspend, in its sole discretion, any online banking service.

17. LIABILITY

17.1 Own Bank, its directors, officers, employees, subsidiaries, affiliates, agents and representatives shall not be liable for any loss or damage of whatever nature in connection with the implementation of transactions coursed through Own Bank Mobile Banking in the following instances:

17.2 Disruption, failure or delay relating to or in connection with the facility and/or it’s services which are due to circumstances beyond the control of the Bank, unforeseen events, fortuitous events such as but not limited to prolonged power outages, breakdown in computers, software, operating systems and telecommunication facilities, typhoons, floods, public disturbances and calamities and other similar or related cases.

17.2.1 Loss or damage arising out of any fraudulent access or utilization of the facility due to (1) theft; (2) unauthorized disclosure of mobile phone numbers, emails, passwords; (3) deactivation of the OTP; and

(4) the unauthorized usage of biometrics or violation of other security measures with or without your participation.

17.2.2 Inaccurate, incomplete or delayed information is received due to disruption or failure of any information or communication facilities used in the facility or due to faults in the telecommunication network, internet or network failure, or software or hardware error beyond the control of the Bank.

17.2.3Any loss or damage, whether the same is caused or is due to unauthorized or fraudulent access or utilization of User’s account.

17.2.4 Any indirect, incidental or consequential loss, loss of profit or damage suffered by reason of the use or failure or inability to use the facility.

17.2.5 Any and all liability, costs, damages, losses and causes of action arising from or in any way connected with the disclosure of information concerning your accounts and/or transactions with the Bank to unauthorized persons for any reason whatsoever, including but not limited to wiretapping of


communication lines or erroneous connection by telecommunication switches, or errors in transmitted information due to faulty lines, and any and all forms of high technology surveillance or fraud.

17.2.6 Any incidental or consequential loss, loss of profit or damage arising from the loss of your mobile phone, mobile devices and other electronic devices enrolled to Own Bank Mobile Banking.

18. SERVICE CHARGES AND TAXES




18.1 You are responsible for paying any and whatever taxes due or may be imposed upon or arising from availment of the facility and Online Banking Services. You authorize the Bank to automatically charge or debit your deposit account for any and all such taxes due.

18.2 We reserve the right to change the charges, fees, or other terms described in these Terms and Conditions. When changes are made and/or fees, charges or other material terms are added we will update this Terms and Conditions, and either send a notice to you at the address shown on our records or send you an email.

18.3 Changes and updates shall be published in our mobile banking application, and or website, you agree to be responsible to check our website and mobile app from time to time, for any updates to these Terms and Conditions and you further agree that your continued use of the Own Bank Online services after any of the changes to the Terms and Conditions take effect will constitute your consent and adherence to such changes.

18.4 As always, you may choose to decline changes by discontinuing the accounts or services to which these changes relate. We also reserve the option, in our business judgment, to waive, reduce or reverse charges or fees for individual situations.

19. TERMINATION OF THE AGREEMENT

19.1 You may request for termination of the Own Bank Mobile Banking services by placing a request through our Customer Service and giving the Bank at least ten (10) banking days to process the request.

You shall remain responsible for any transactions made on your account/s prior to the time of such cancellation of the Own Bank Mobile Banking service.

19.2 The Agreement comprised in these Terms and Conditions shall be deemed to remain in full force and

effect if and in so far as any transaction is completed but not debited to your account/s prior to termination of the service. Also, termination of the Own Bank Mobile Banking facility shall not
prejudice your liability in respect of things done or omitted to be done prior to termination thereof.

19.3 The Bank may, for security and other reasons, withdraw the Own Bank Mobile Banking services anytime you are given reasonable notice under the circumstances. If the service is erroneously or negligently withdrawn by the Bank for any reason other than your breach of the terms and conditions hereof, the Bank's liability shall be restricted to the return of the annual charges, if any, recovered from you for the period in question.

19.4 The closure of all your accounts enrolled on the service will automatically terminate the service.

19.5 The Bank may suspend or terminate your Own Bank Mobile Banking service with notice if you breach any of the terms and conditions hereof or the Bank learns of your death, bankruptcy or lack of legal capacity.

20. MISCELLANEOUS

20.1 These terms and conditions and the banking practices and charges relating thereto may be changed by the Bank at any time by notice to you. Any such changes will be effective from the date of the notice or such later date as may be specified therein. The Bank shall endeavor to post such changes in its mobile application.

20.2 Should the Company become involved in any litigation which may have relation with Own Bank Mobile Banking Services, the Terms and Conditions of its use, or with any rights, powers and

remedies hereunder, you agree to pay all fees and expenses incurred by the Company in the said litigation, including a reasonable amount for the attorney's fees which amount is hereby agreed to be at the rate of at least 10% of the sum sought, which shall not in any way fall below P10,000.00.

20.3 This Agreement is governed by the rules and regulations of Bangko Sentral ng Pilipinas and applicable laws of the Philippines relating to the covered transactions herein. It shall be understood that access to and use of the service shall be subject to applicable requirements and procedures of government telecommunications or other regulatory authorities and those prescribed by law.

20.4 The venue of all legal actions or proceedings arising out of or in connection with these Terms and Conditions shall be brought exclusively in the proper courts of Pasig City to the exclusion of all other venues.

20.5 I have read, understood and agree to the above GENERAL TERMS AND CONDITIONS. Before becoming a user of this platform, I understand that I must likewise read and consent to the processing of my personal data as described in the Privacy Policy referenced/linked hereto.

20.6 My personal user password which I will input to continue any application and or transaction will serve as my electronic signature signifying my acceptance of these terms, conditions and agreement.

21 Own Bank, The Rural Bank of Cavite Inc is Regulated by the Bangko Sentral ng Pilipinas; consumeraffairs@bsp.gov.ph.

22 Own Bank is a proud member of Philippine Deposit Insurance Corp (PDIC)

22.1 Deposits are insured by the PDIC up to 500,000 per depositor

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