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Getting Started
How do I upgrade my Basic Account?I forgot my password. What should I do?My mobile number has been registered by someone else. What should I do?How long does KYC verification usually take?Read more
Account Security
How to change my login password?How to add a frequently used device?How to change my mobile number?How to change my PIN?Read more
Money In & Out
Which banks can I transfer to?Is there any transfer fee?Are there any fees for Cash In?What methods can I use to increase the balance in my account?Read more
What is Time Deposit?How is the interest of Time Deposit calculated?What is Own It?How is Own It interest calculated?Read more
Own Life
I haven't received my load although my balance has been debited. What should I do?I bought load for a wrong mobile number. What should I do?What can I buy on Load & Bills feature?How do I buy load?Read more
Other Questions
Where can I check the version of OwnBank?Where can I give my feedback or suggestion to OwnBank?Does OwnBank charge an annual fee?
What is personal accident insurance?Why do I need personal accident insurance?How much is the premium for personal accident insurance?What is the coverage of personal accident insurance?Read more
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