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If I encounter an unfortunate event, how to file a claim?

The claim process is as follows:


1. Claim application: Select a policy and click "Claims" button.


2. Fill in claim information: Go to MICI's link for claims and fill in the required information.


3. Claim reviewed: A MICI claims officer will communicate with the customer.


4. Claim completion: Once the claim is verified, the customer will be notified, and the compensation will be paid to the bank account provided by the customer.


For more information, please refer to Metropolitan Insurance Company Inc. (MICI):  https://miciph.com/


If you have further questions, please contact our CS team via phone at +63 (02) 7793 0999 or via email at cs@ownbank.com.ph.

ownbank+63 (02) 7793 0999
ownbankcs@ownbank.com.ph
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