I haven't received my load although my balance has been debited. What should I do?
If you haven't received your load by the end of the day, check if you entered the correct number. If it's correct and you still haven't received it, reach out to our customer service for assistance.
09190587777
(02)86837770
cxsupport@ownbank.com
505 P. Burgos Ave, Caridad, Cavite City, Cavite 4100, Philippines
Deposits are insured by PDIC up to ₱1 Million per depositor. Licensed and regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph