Dear Valued Clients,

Please be informed that we will conduct a scheduled InstaPay certificate update on Monday, March 9, 2026, from 10:00 PM to 12:00 AM, in coordination with InstaPay.

During this period, the following services will be affected:

Instapay Transfers

• Banks that support InstaPay only will temporarily appear as unavailable.

• For banks that support both InstaPay and PESONet, transactions will be automatically routed through PESONet.

QR Code Payments

• QR payments via InstaPay will be temporarily unavailable during the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to enhance the security and reliability of our services.

For assistance, you may contact us through the following channels:

☎ +63 (02)8683-7770
📧 cxsupport@ownbank.com
💬 facebook.com/OwnBank

Thank you for banking with us.